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digitalKnowledge Solutions |
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We answer your complex business problems by developing
solutions that combine people, processes, and technology to
drive positive results.
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Effective Project Management: Combining People, Processes, and Technology |
[Read Full Case Study]
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Client |
Indianapolis-based firm comprised of two distinct
companies which provide quality electronic products and
industrial repair services to customers across the
United States, Canada, Europe, and Asia Pacific. |
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Challenge |
The engineering department was focusing on fifteen
to twenty projects at any given time across multiple
continents while trying to maintain accurate development
and production schedules. The company did not have
formal processes for tracking project tasks and
assessing how projects progressed against budgets and
schedules. Status was tracked manually through
spreadsheets and the company did not have mechanisms in
place to measure or monitor its active projects. The firm needed a project
management system that would enable management to
enforce processes, allowing teams to monitor
development efforts and make individuals accountable for
the timely completion of project tasks. |
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Solution |
Working with members from each department,
digitalKnowledge completed an in-depth assessment to
gain a detailed understanding of the company’s business
operations, internal product development lifecycle, key
processes, and existing methods for tracking and
communicating project tasks. Using the findings
from the assessment, the final solution included
the implementation and customization of Microsoft
Project Server, Project Web Access, and the integration with
the existing instance of Microsoft Project Professional.
The combination of these tools would not only allow
project managers to store the entire portfolio of
project plans across the organization, but would also
enable teams to perform “what-if” scenarios and drill
deeper into active projects to determine root causes of
delays or other resource issues. |
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Results |
The resulting solution provides users with a
web-based, enterprise-wide project management system to
consistently store and track project data as well as
resource information. One of the biggest benefits to the
management team is the ability to anticipate future
issues and develop contingency plans. Visibility across
projects has allowed project managers to monitor
progress more effectively and provide management with
accurate target dates. The company has begun to meet
important production and marketing deadlines and
communication across project teams and departments has
improved. |
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