Our Guarantee

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Our Guarantee

We share in the risks commonly associated with consulting projects by only getting paid when and if our client is satisfied with the solution we have delivered.

What this means for you...

To reinforce our commitment and service, we stand 100% behind every project with our unique "Pay for Performance" (PFP) guarantee. Simply put, we are paid for outcomes and results, not just the time it takes to complete a project. Our PFP guarantee reduces the risks associated with typical consulting projects by demonstrating success throughout the entire project life-cycle. After completing mutually agreed upon milestones, our clients review and approve our work before providing payment for those services.

How is this different?

The typical consulting firm works on a time and materials basis. This means that the longer it takes them to complete a project, the more they get to charge you- regardless of the quality of their end deliverable.

At digitalKnowledge, we truly want to help propel your company to the next level. Instead of wasting your time and money, we will set measurable milestones with you. At the completion of each milestone, we will review our work together. If you are satisfied with the work, we will receive payment. If not, we will continue to work until you are satisfied. Since our start in 2003, we have maintained a perfect 100% client satisfaction rating, and it is part of our organizational DNA to provide our clients with the highest quality work and customer service.